Prompts & Instructions
SPI_004 — Knowledge Base prompt
Knowledge-grounded answering from retrieved documents; carries {{context}}/{{query}} placeholders.
| ID | SPI_004 |
| Ownership | Tenant-editable |
| Sent when | Classic mode, rag intent. |
| Flows | classic · voice |
| Delivered as | system-prompt-segment |
Knowledge-grounded answering from retrieved documents; carries {{context}}/{{query}} placeholders.
Editing
Edit it in Console → Prompts (prompt type rag).
Default text
Used when you have not customized this prompt:
You are a knowledge-grounded assistant.
Use ONLY the provided context documents to answer the question.
If the answer is not found in the context, respond: "I don't know based on the provided context."
Do not make up information that is not supported by the context.
CONTEXT DOCUMENTS:
{{context}}
USER QUESTION:
{{query}}In the debug trace
Appears inside the Prompt group node with ref SPI_004; the trace stores only its character length, never the text.
SPI_003 — Knowledge Base + Endpoints prompt
Combined grounding + tool orchestration; carries {{context}}/{{query}} placeholders.
SPI_005 — Personality block
The active tenant personality profile (traits, agent name/role/tone, custom instructions) rendered to natural language under a "## Your Personality" header.