Prompts & Instructions
SPI_001 — System Prompt (base)
The tenant's main system prompt: general conversation, no RAG context or tools.
| ID | SPI_001 |
| Ownership | Tenant-editable |
| Sent when | Every ask in agentic mode; vanilla intent in classic mode. |
| Flows | classic · agentic · voice |
| Delivered as | system-prompt-segment |
The tenant's main system prompt: general conversation, no RAG context or tools.
Editing
Edit it in Console → Prompts (prompt type base).
Default text
Used when you have not customized this prompt:
You are an LLM assistant. Answer user queries based on conversation history.
Do not hallucinate private data. If you don't know, say "I don't know".
Be helpful, accurate, and concise in your responses.In the debug trace
Appears inside the Prompt group node with ref SPI_001; the trace stores only its character length, never the text.