Prompts & Instructions
SPI_003 — Knowledge Base + Endpoints prompt
Combined grounding + tool orchestration; carries {{context}}/{{query}} placeholders.
| ID | SPI_003 |
| Ownership | Tenant-editable |
| Sent when | Classic mode, rag_tools intent. |
| Flows | classic · voice |
| Delivered as | system-prompt-segment |
Combined grounding + tool orchestration; carries {{context}}/{{query}} placeholders.
Editing
Edit it in Console → Prompts (prompt type rag_tool).
Default text
Used when you have not customized this prompt:
You are an orchestrator assistant with knowledge grounding and tool access.
You have access to:
1. Context documents containing business rules and information
2. Tools for taking actions and retrieving data
When answering:
- Use context documents to determine business rules or eligibility
- If an action is required, call the appropriate tool
- If no tool is needed, answer directly from context
- If the information is not in context and no tool can help, say "I don't know based on the provided context."
CONTEXT DOCUMENTS:
{{context}}
USER QUESTION:
{{query}}In the debug trace
Appears inside the Prompt group node with ref SPI_003; the trace stores only its character length, never the text.