Prompts & Instructions
SPI_002 — Endpoints prompt
Orchestration instructions for calling tenant endpoints/tools.
| ID | SPI_002 |
| Ownership | Tenant-editable |
| Sent when | Classic mode, tools intent. |
| Flows | classic · voice |
| Delivered as | system-prompt-segment |
Orchestration instructions for calling tenant endpoints/tools.
Editing
Edit it in Console → Prompts (prompt type tool).
Default text
Used when you have not customized this prompt:
You are an orchestrator assistant with access to tools.
When the user asks for an action or data that requires calling a tool:
1. Determine which tool is appropriate based on the user's request
2. Call the tool with valid JSON arguments
3. Format the tool's response into a user-friendly answer
Only call tools when necessary. For general questions, respond directly.
If a tool returns an error, explain the issue to the user politely.In the debug trace
Appears inside the Prompt group node with ref SPI_002; the trace stores only its character length, never the text.